EDNA'S NEW CHALLENGE FOR CANCER RESEARCH!! ( posted on Jul 17, 2017 ) 

 

It's that time of year again - our nurse Edna is raising money for Cancer ResearchShe's running the Ealing Half-Marathon!!! All donations will be greatly appreciated Smile

 

You can donate by clicking on the following link:

 

https://www.justgiving.com/fundraising/ealinghalf?utm_medium=email&utm_source=ExactTarget&utm_campaign=20170716_97062

 

Thank you! Smile

 

 

 

 

Extended Hours for appointments:

 

Due to high demand for appointments, from the 2nd April 2016 we will be offering new extended hours, please see days and times listed below:

 

Monday-Thursday:  7am-8am             Doctor Only

Monday-Thursday: 6:30pm-8pm        Doctor and Nurse

Saturday: Times will vary (call reception for more info) Doctor Only

 

Appointments are limited and pre bookable only. Some appointments will be made available online but please follow online rules. 

Urgent appointments on the day are subject to availability. Once these are filled we cannot make room for extra slots and patients will have to contact 111 service to access out of hours doctors if they need to see a doctor or other appropriate health care urgently.

Appointments can only be booked from 2 weeks in advance and on the same day subject to availability.

No repeat prescriptions will be issued during these times but you can leave your order at reception and it will be processed in the next 48hours not including weekends.

During extended hours our administrative capacity is limited so please do not call or approach reception for any of the following reasons:

 

  • To try and book appointments outside the extended hours
  • To enquire about your appointments at the hospital/other healthcare providers
  • To enquire about non urgent queries.
  • For results
  • For follow ups regarding an on-going issue.

 

These queries can be addressed during the normal hours of 8.45 – 18.30 Monday to Friday (lines closed Wednesday afternoon from 13.00).

 

Please make sure you arrive on time for you appointment as this is not a walk-in service and we may turn you away if you are more than 10mins late.

 

The front door may be closed when you arrive for your appointment but please ring the doorbell and reception will open. Please also look at posters on the door for any up-to-date information. 

 

 

 

New patients are also welcome to book an appointment.
If you would like to book an appointment or require more information please contact the surgery.

Disabled Access
The Surgery has full disabled access.

 

A new automatic main front door

We now have an automatic main front door to make it easier for disabled people to access the surgery.

 

 

Friends and Family Test in General Practice

 

From 1st December 2014. it is a contractual requirement that all GP Practices undertake the NHS Friends and Family Test (FFT).  

The Friends and Family Test is a feedback tool that supports the fundamental principle that people who use NHS Services should have the opportunity to provide feedback on their experience that can be used to improve services.  It is not a traditional survey, it is a continuous feedback loop between patients and practices.

The primary aims of the FFT are to:

  • gather useful feedback from people who use services that can be fed directly to staff that provide their care, in a simple format, in near real time
  • identify areas where improvements can be made so practical action can be taken
  • inform current and prospective patients about the experiences of those who use the practice service

The FFT is anonymous and we welcome any feedback that you wish to give the Practice.

Questionnaires are available from reception and will be available on line Monday 1st Dec.

 

Please go to the friends and family test banner to complete.

 

 

 

Electonic Prescription Service
 
From 11th September 2015 we will be able to send prescriptions electronically to your nominated pharmacy and you will be able to collect your medicine directly from the chemist. If you wish to use this facility then please make sure to tell us who your nominated pharmacy is.  

DR SHARMA AND NURSE EDNA ARE RUNNING IN THE LONDON MARATHON ON 24TH APRIL 2016.

  PLEASE SUPPORT THEM AND RAISE MONEY FOR THEIR CHARITY- “GLOBAL MAKE SOME NOISE”

 PLEASE DONATE IN THE COLLECTION BOX AT RECEPTION OR VIA

 https://give.everydayhero.com/uk/angela-and-edna

 

 

 

Private Childhood Immunisations

 

The surgery is only able to provide routine childhood vaccines according to the NHS schedule. Where parents wish their children to have additional vaccines, they will need to approach a private provider.