At the Pembridge Villas surgery we understand the importance of access for disabled patients. The original building was not purpose-built as a surgery but we have made adjustments in order to accommodate our disabled patients.
We have installed a special button for wheelchair and buggy access so that patients can simply press this to open the door upon entering and exiting the surgery. We also have a stair lift installed on the ground floor to ensure that patients have access to clinical rooms.
We also have a toilet with disabled access.
If you have any concerns prior to your visit please call ahead to let us know and we will do our best to help.
We have a hearing loop at reception to help our hearing impaired patients. We are also able to arrange for a sign language interpreter if required. Please note we will need notice to arrange this before a consultation with the Dr so please call reception in advance to discuss.
We also take advantage of email and text messaging services to facilitate easier communication between hearing-impaired patients and the surgery.
If you requite information from the surgery in large print please request this from reception.
We welcome Guide/Therapy dogs at the surgery. We ask that dog-owners are aware that some of our patients may have an allergy or fear of dogs. We do not allow pet dogs within the surgery.
We can arrange/ call for a translator or sign language interpreter to be present or available on the telephone when this is required by a patient.
Information coming soon...
INDEX - Policies
- Chaperone Policy
- Confidentiality, Patient Rights and Access to Medical Records
- Freedom of Information
- Infection Control Statement
- Net GP Earnings
- Patient Rights and Responsibilities
- Sharing Your Medical Information
- Statement of Purpose
- Suggestions and Complaints
- Violence Policy