Disabled Access

At the Pembridge Villas surgery we understand the importance of access for disabled patients. The original building was not purpose-built as a surgery but we have made adjustments in order to accommodate our disabled patients.

We have installed a special button for wheelchair and buggy access so that patients can simply press this to open the door upon entering and exiting the surgery. We also have a stair lift installed on the ground floor to ensure that patients have access to clinical rooms.

We also have a toilet with disabled access.

If you have any concerns prior to your visit please call ahead to let us know and we will do our best to help.


Hearing Impairment

We have a hearing loop at reception to help our hearing impaired patients. We are also able to arrange for a sign language interpreter if required. Please note we will need notice to arrange this before a consultation with the Dr so please call reception in advance to discuss.

We also take advantage of email and text messaging services to facilitate easier communication between hearing-impaired patients and the surgery.


Blind/Partially Sighted

If you requite information from the surgery in large print please request this from reception.


Guide Dogs

We welcome Guide/Therapy dogs at the surgery. We ask that dog-owners are aware that some of our patients may have an allergy or fear of dogs. We do not allow pet dogs within the surgery.


Interpretation Services

We can arrange/ call for a translator or sign language interpreter to be present or available on the telephone when this is required by a patient.



Information coming soon...