Due to the current situation we kindly ask that if your query is not about making an emergency appointment please send us an E Consult and a clinician will respond within 48 hours. If you feel it is more urgent please phone the surgery during our telephone triage times below and our receptionist will guide you on what to do next.
We are open as usual however face to face appointments are only booked by clinicians after a telephone consultation. Please do not come to the surgery unless you have an appointment.
|Day||Telephone Triage Consultation||Extended Hours||Reception Hours|
|Monday||08:45am-10:30am / 2pm-3pm / 4pm-6:30pm||7am-8am / 6.30pm-8pm||8am-7.00pm|
|Tuesday||08:45am-10:30am / 2pm-3pm / 4pm-6:30pm||7am-8am / 6.30pm-8pm||8am-7.00pm|
|Wednesday||08:45am-10:30am / 2pm-3pm||8am-6.30pm|
|Thursday||08:45am-10:30am / 2pm-3pm / 4pm-6:30pm||8am-6.30pm|
|Friday||08:45am-10:30am / 2pm-3pm / 4pm-6:30pm||8am-6.30pm|
Extended Hours for appointments
We offer extended hours, please see days and times listed below:
- Monday-Thursday: 7am-8am Doctor Only
- Monday-Thursday: 6:30pm-8pm Doctor and Nurse
Urgent appointments on the day are subject to availability. Once these are filled we cannot make room for extra slots and patients will have to contact 111 service to access out of hours doctors if they need to see a doctor or other appropriate health care urgently.
Appointments can only be booked from 2 weeks in advance and on the same day subject to availability.
No repeat prescriptions will be issued during these times but you can leave your order at reception and it will be processed in the next 48hours not including weekends.
During extended hours our administrative capacity is limited so please do not call or approach reception for any of the following reasons:
- To try and book appointments outside the extended hours
- To enquire about your appointments at the hospital/other healthcare providers
- To enquire about non urgent queries
- For results
- For follow ups regarding an on-going issue
These queries can be addressed during the normal hours of 8.45 – 18.30 Monday to Friday (lines closed Wednesday afternoon from 13.00).
Please make sure you arrive on time for you appointment as this is not a walk-in service and we may turn you away if you are more than 10 mins late.
The front door may be closed when you arrive for your appointment but please ring the doorbell and reception will open. Please also look at posters on the door for any up-to-date information.
Out of Hours & Bank Holidays
We are not open during bank holidays. If you need non-covid medical help this weekend between 8am and 8pm, please call the extended hours GP service on 020 8962 4262. If you are calling outside these times, please call 111.