Statement of Purpose

Our Objectives

 

We Will:

  • Work within the framework of NHS Primary Care Services to provide provision of good quality primary care services delivered in a clean, suitably equipped, confidential and safe environment for our patients and staff
  • Provide proactive management of long-term conditions, from birth through to the end of life
  • Treat all our patients and staff with courtesy, dignity and respect.
  • Encourage our patients to be proactively involved in the development and maintenance of good quality services through the patient representation group and patient feedback
  • Liaise with other agencies and NHS colleagues in an effective manner with the focus on what is best for the patient
  • Promote best practice through utilising specialist expertise within the practice team and externally and encouraging the continuous professional development of all members of the practice team
  • Offer our staff support and ensure all members of the team have the right skills and training to carry out their duties competently
  • Promote good health and wellbeing to our patients through education and information
  • Take into account the evidence provided by scientific and medical research in our treatment
  • Nurture a culture that is innovative, forward-thinking and adaptable.
 

Our Values

We Will:

  • Convey compassion in word and action
  • Assess and respond to the needs of both patients and staff members
  • Provide an appropriate range of services
  • Maintain an environment that promotes good health.
  • Respect both patients and staff by;
  1. Showing courtesy and understanding
  2. Treating everyone with equality and fairness
  3. Valuing each person as a unique individual
  4. Being especially supportive to the vulnerable
  • Ensure we work effectively and cohesively as team by;
  1. Valuing the contribution of each team member
  2. Building a mutually supportive environment
  3. Co-operating with other staff members and teams
  • We will demonstrate our integrity by speaking and acting truthfully and by being accountable for our actions
  • We will continually strive to improve and learn by adapting to change, building on achievements and developing our services